SharkVPN gives you control over your account and personal information. You can request deletion of your SharkVPN account directly from the app.
How to Delete Your Account
To request account deletion from the SharkVPN app:
Open the SharkVPN app.
Sign in to the account you want to delete.
Open your Account or Settings.
Select Delete Account.
Review the information shown and confirm your deletion request.
Once your deletion request is accepted, your SharkVPN account enters a 60-day recovery period.
What Happens After You Request Deletion?
After a standard account-deletion request:
Your account is marked for deletion.
Active SharkVPN sessions and VPN access are revoked.
Your account enters a 60-day recovery period.
You may recover your account during the recovery period where the recovery option is available.
After the recovery period expires, SharkVPN finalizes the account deletion and anonymization process.
Recovering your account does not restore or extend subscriptions, trials, rewarded VPN time, or other access that has already expired or been consumed.
Data Deleted or Anonymized
When account deletion is finalized, SharkVPN deletes or anonymizes personal information associated with the account in accordance with our account lifecycle and privacy procedures.
This may include information such as:
Account and profile information
Authentication and linked identity information
Registered device associations
Active sessions and access credentials
Push notification associations
Support correspondence and associated contact information, where applicable
Other personal information that is no longer required for a legitimate or legally required purpose
Information That May Be Retained
Certain limited records may be retained after account deletion where reasonably necessary for legal, security, fraud-prevention, accounting, transaction-integrity, dispute-resolution, or audit purposes.
These may include limited:
Purchase and transaction records
Accounting records
Security and fraud-prevention records
Audit and operational records
Records required to comply with applicable legal obligations
Retained information is limited to what is reasonably necessary for those purposes and is not used to recreate your deleted SharkVPN account.
Subscriptions and Payments
Deleting your SharkVPN account does not necessarily cancel a recurring subscription managed by an external provider such as Google Play or the Apple App Store.
If you have an active recurring subscription, please manage or cancel it through the store or payment provider where you originally purchased it.
Can't Access the SharkVPN App?
If you cannot access your SharkVPN account or the in-app deletion option, contact SharkVPN Support for assistance with your deletion request.
Email: support@sharkvpn.app
For account security, we may need to verify that you are the authorized owner of the account before processing a deletion request submitted outside the app.
Privacy Information
For more information about how SharkVPN collects, uses, retains, and protects information, please read our Privacy Policy.
Need Help?
Visit our Support page or contact support@sharkvpn.app.
SharkVPN
https://sharkvpn.app